We are pleased to confirm that the following accounts have also been activated with the New Homes Ombudsman service on 7th March:
There are now 128 developers/builders activated with NHOS and the full list of registered developers and their activation date can be found here.
We will continue to get in touch with developers as they go live, to introduce ourselves and to offer system training.
Customers of developers who have activated their registration with NHQB can raise property developer complaints with NHOS and have their case examined.
We will not be able to accept property developer complaints prior to their activation date, and consumers must ensure that they have exhausted the developer’s complaints process before getting in touch.
To see the full explanation of the rules and conditions, please click here.
If you have any questions around the new home code of practice, property developer complaints or making a complaint about your home builder, you can reach our team on 03308 084 286 or customer.services@nhos.org.uk
© 2022 New Homes Ombudsman Service, All Rights Reserved.
New Homes Ombudsman Service is operated by The Dispute Service Ltd, which is a company registered in England and Wales with number 4851694. Registered Office Address: West Wing, First Floor, The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, HP2 7TG.
